Introduction

Vaz Power Removalists values your privacy and is committed to safeguarding your personal information. This policy explains our practices regarding collecting, using, and protecting your data.

Information Collection We gather personal information directly from you when you use our services. This includes:

  • Personal Identification Information: Name, email address, phone number.
  • Service-related Information: Moving dates, addresses, inventory details.
  • Payment Information: Credit card details, billing address.
  • Other Information: Feedback, reviews, communication history.

Usage of Information The information we collect is used to:

  • Provide Services: Scheduling, managing, and executing moving services.
  • Customer Support: Responding to inquiries and resolving issues.
  • Improvement and Development: Enhancing our services and developing new services.
  • Marketing: With your consent, send promotional materials and offers.
  • Legal Compliance: Complying with legal obligations and protecting our rights.

Information Sharing We share your personal information only in specific circumstances:

  • Service Providers: Third-party partners who assist in delivering our services (e.g., subcontractors).
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security We implement a variety of security measures to ensure the safety of your personal information:

  • Encryption: Protecting data during transmission.
  • Access Controls: Restricting access to personal information to authorised personnel only.
  • Secure Storage: Storing data on secure servers.

Cookies and Tracking Our website uses cookies and similar technologies to:

  • Enhance User Experience: Remembering user preferences and settings.
  • Analytics: Tracking site usage to improve our services.
  • Marketing: Delivering relevant ads and promotions.

You can control the use of cookies through your browser settings, but this may affect your ability to use certain features of our website.

User Rights You have the right to:

  • Access: Request access to your personal information.
  • Correction: Correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Objection: Object to the processing of your data under certain conditions.
  • Data Portability: Request a copy of your personal data in a structured, commonly used format.

To exercise these rights, please contact us at 1300 875 197.

Policy Changes

We may periodically update this Privacy Policy. Changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

Contact Information For any questions or concerns regarding this Privacy Policy, please contact us:

Vaz Power 25 Donkin St, West End QLD 4101
Phone: 1300 875 197
Email: info@vazpower.com.au